Anyone who wants to jump and have access to the park. If anyone just wants to observe the fun or join you in the party room, they don’t need to be a paid jumper.

Yes. You can either contact us or click Manage My Party. You will need your party ID # which can be found in your email when you booked the party.

Yes. The number of jumpers determines the number of pairs of XPLAY Socks and wrist bands you will receive. The birthday child needs socks and a wrist band to have access to the park attractions.

All your guests will need to arrive 30 minutes prior to your party start time. This allows time for the entire group to get through check-in, verifying waivers and storing any personal items.

A lot. They ensure your room is set up with plates, cups, napkins and utensils. They assist with the cake and decoration set-up, serve food and beverages during the time in the party room, and clean-up after.

All jumpers need a signed waiver. Waivers can be completed online before your party by clicking here.

For sure you can! Each paid jumper has the option to add additional trampoline time for $15.00 plus tax or one mission of laser tag for $12.50 plus tax.
Please note that add-ons are subject to availability and may not always be accommodated during peak hours or busy periods. We recommend speaking with your party host in advance to discuss and arrange any additional activities.

Yes! Members receive %10 off any party package. Ask our Party Coordinator for details to apply your Member discount.

A $200 deposit is required at the time of booking, online or over the phone with our Party Coordinator. The deposit is applied to the total amount. Deposits are non-refundable.

All ages are welcome.

We have a non-refundable policy, this applies to cancellation by the client due to the weather conditions. Deposits are non refundable.

Yes, as long as it can be set up and cleaned up within 10 minutes. We cannot hang anything on the walls. We do not allow confetti, glitter, or piñatas.

Yes, guests of all ages and sizes can jump together at our park, though we do take additional precautions to ensure that everyone has a safe and enjoyable experience.

Your party booking package includes 1 hour and 45 minutes usage of the party room. Even while the guests are jumping or playing laser tag.

Yes! You are welcome to bring in your own goodie bags, but keep in mind that we can handle the party favours for you if you book a Ultimate party or choose to add-on if supplies are available.

Yes, you are welcome to bring your own food and beverages! Our Basic Package allows you to cater your own food, while our Supreme Package includes pizza and juice boxes.
If you would like to add additional pizzas to your package, please discuss your options with one of our Event Specialists during your confirmation call, which takes place one week prior to your scheduled party.

The final balance will be collected the day of your event prior the the completion of your time in the party room.

Prizes that are redeemed in store are considered to be final sale, with no exceptions of refund /exchange once the item leaves our facility.